Running on Empty: Ontario Hospital Workers’ Mental Health and Well-Being Deteriorating Under Austerity-Driven System

ABSTRACT:

The well-being of health care workers (HCWs) and the public in Ontario, Canada is at risk as the province’s health care system is strained by neoliberal restructuring and an aging population. Deteriorating working conditions that preceded theCOVID-19 pandemic further declined as the added challenges took their toll on the work force, physically and mentally. The predominantly female, racialized, and pandemic-weary hospital staff are facing unprecedented challenges. They are experiencing stress, anxiety, and burnout from staffing shortages and the resulting increased workloads, long hours, and violence. Comprehensive telephone interviews were conducted with 26 HCWs from less highly paid occupations in a range of hospitalsacross the province. Thematic analysis reveals a critical need for policies and legislation ensuring increased funding, hospital capacity, and reduced wait times while providing HCWs with fair and equitable wages, increased staffing, mental health supports, greater respect and acknowledgment, and strong protections from violence and other workplace hazards.