FOR IMMEDIATE RELEASE

April 20, 2026
Union blasts virtual registration at St. Joseph’s Hamilton urgent care

Hamilton, ON – The virtual registration pilot at the Stoney Creek urgent care unit is a mistake as it will discriminatorily impact vulnerable groups of people without fixing the core issue lengthening wait-times, according to the Canadian Union of Public Employees.

Last week, St. Joseph’s Healthcare Hamilton announced that patients will be able to self-register for urgent care at the Stoney Creek King Campus in an ostensible effort to reduce wait-times amidst rising demand. Studies show electronic sign-in discourages some demographics from accessing care.

CUPE 786 is holding a press conference on Wednesday morning to explain the issues in-depth and will be offering its own recommendations to reduce wait-times.

Who: Rick Rigby, president of CUPE 786 Michael Hurley, president of Ontario Council of Hospital Unions (OCHU-CUPE)

What: CUPE 786 press conference about self-registration When: 10 a.m., Wednesday, April 22

Where: Outside the Urgent Care Centre, St. Joseph’s Healthcare Hamilton King Campus, 2757 King St E, Hamilton, ON

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For more information contact:

Zee Noorsumar

CUPE Communications

647-995-9859

znoorsumar@cupe.ca